Thank you for this opportunity to give feedback. While I appreciated the early email communication about the order prior to delivery, immediately after the delivery was completed, there should have been a message on the day of the delivery to reassure me. I would have liked to know that the delivery was correctly done on time.
The Eloise bouquet stated white roses and pink lilies, but all the flowers of the bouquet were white, which can be misinterpreted according to symbolism, so I was a bit disappointed with the end product.
Most disappointing however, the recipient did not receive any card or message attached! Perhaps you could send an apology to the recipient for that omission. Thank you for your time.
Regards,
Colette
Quality: Good
Support: Good
Punctuality: Good
Toni Donato (United States, 6 years ago)
I ordered deluxe flowers and by the picture I received there are hardly any flowers.
Not happy. I expected a bigger bouquet.
Quality: Good
Support: Good
Punctuality: Good
Mr And Mrs J Scudamore (United Kingdom, 6 years ago)
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Sahil Sharma (Australia, 6 years ago)
great job
a big thanks
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Vince Surace (Australia, 6 years ago)
Thank you so much for your dedication and absolutely wonderful mannerism in customer service. You are a high class act. I would recommend your business to all my friends. A big thank you to Luisa. You are a legend. Thank you so much.
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Judith Anderson (Germany, 6 years ago)
First attempt failed as the online portal allowed me to pick a date on which no delivery was possible. Having to go back and to reorder took additional time and effort which would not have been required if the portal identified which dates delivery was possible. I was more than happy to delay delivery, but there was also no suggestion that this may be possible
Quality: Good
Support: Excellent
Punctuality: Excellent
Beverley Granziol-Miles (United Kingdom, 6 years ago)
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Kate Hutson (Australia, 6 years ago)
Thank you so very much for your wonderfull service and I will useing the service again over the comming year.
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Gina Pianta (Australia, 6 years ago)
Flowers delivered were not exact product match with Euroflora website display - very few flowers and mostly green filler. A small bouquet for €61 is not value for money.
Quality: Good
Support: Good
Punctuality: Good
Bengt Bengtsson (Malta, 6 years ago)
Keep up the good work
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Bengt Bengtsson (Malta, 6 years ago)
Keep up the good work
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Bengt Bengtsson (Nigeria, 6 years ago)
Keep up the good work
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Jackie Thomason (United Kingdom, 6 years ago)
The floral bouquet looked, and smelled absolutely divine, according to my daughter in Montaigu. She was delighted. Thank you and best wishes for 2019. Jackie X
Quality: Excellent
Support: Excellent
Punctuality: Excellent
David Williams (United Kingdom, 6 years ago)
I ordered flowers late in the morning and my Mum was super pleased to receive a huge bunch by tea time. A great service that pleased me and my mum. Thankyou thankyou thankyou.
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Patrizia Agius (Australia, 6 years ago)
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Elizabeth Hari (United States, 6 years ago)
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Flavia Saks (Nicaragua, 6 years ago)
Wonderful work in less than 24 hrs notice! Highly recommended!!
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Elena Robertson (United Kingdom, 6 years ago)
Thank you so much. You have been exceptional. Elena Robertson
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Marybeth Lewanski (United States, 6 years ago)
Very impressed with the service! I appreciate the ease of ordering, the communication about the order, and the timely manner in which the order was delivered. Highly recommend!
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Alessio Cancellieri (Italy, 6 years ago)
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Steve Mulford (United Kingdom, 6 years ago)
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Dean Hardie (Australia, 6 years ago)
Website was easy to use, service was good
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Anna Sansalone (Australia, 6 years ago)
Would be good to have size or how many flowers in bouquet so we can get an idea of size. Over all the service provided was excellent. thank you
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Erika S Crain (United States, 6 years ago)
Very Happy Customer 😊
Quality: Excellent
Support: Excellent
Punctuality: Excellent
J.C. Alfthan (Switzerland, 6 years ago)
The florist’s assistant (owner!) in Stavanger was kind enough to ring me to tell me that the colours of the flowers I had chosen were not available and she suggested other colours. I thought this was very nice.
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Aicaterina Atsipapa (Greece, 6 years ago)
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Vincent McGough (Spain, 6 years ago)
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Aaron Joshua Bernardino (Spain, 6 years ago)
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Maria Nikolakakou (Greece, 6 years ago)
Quality: Excellent
Support: Excellent
Punctuality: Excellent
Raymond Sheppard (United States, 6 years ago)
Thanks so much , mom loved the flowers , and the service was fantastic 🤗